Refund & Return Policy

Effective Date: February 06, 2026

At Andrefer Store LLC, we strive to provide a positive shopping experience for every customer. Please review our Refund & Return Policy carefully before making a purchase.

Return Eligibility

Eligible products may be returned within thirty (30) days from the date of delivery, provided the items remain unused, undamaged, and in their original condition.

Returned products should include original packaging, accessories, tags, and any materials that accompanied the item at delivery.

Non-Returnable Items

Certain products may not qualify for return, including clearance items, gift cards, personalized products, and any items identified as final sale or non-returnable.

Refund Process

Once a return is received and inspected, we will determine whether the item qualifies for a refund under this policy.

Approved refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider or financial institution.

Exchanges

Exchanges may be available for eligible items depending on product availability at the time the request is processed.

Damaged Or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us promptly so we can review the issue and provide appropriate assistance.

Return Shipping

Customers may be responsible for return shipping costs unless otherwise required by law or if the return results from an error on our part.

Order Cancellations

Orders may only be canceled before processing or shipment. Once an order enters fulfillment, cancellation requests may no longer be possible.

Policy Updates

Andrefer Store LLC reserves the right to modify or update this Refund & Return Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Andrefer Store LLC
Email: info@andreferstore.xyz
Phone: +1 (510) 614-3729
Address: 24563 Santa Clara St, Hayward, CA 94544, USA